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Compromised training programs can sabotage quality

from Quality Digest

If analysts are correct, the recent economic downturn may be slowing and even changing direction. The recession's effect on operations, however, has barely begun to manifest. Training budgets are typically the hardest hit when economic times are tough or corporate purse strings are pulled more tightly. The effects of a reduced training budget might not be evident immediately but over time will show up as cracks in product and service quality. more

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