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Bob Sutton: Why leaders always should act confident — even when they don't know what they're doing

from Business Insider

One of the challenges that I write about in Good Boss, Bad Boss and that Jeff Pfeffer and I discuss in Hard Facts is that leaders walk a fine line between exuding confidence while simultaneously making decisions and updating their actions based on the best possible information. The best bosses, we argue, have what psychologist's call the attitude of wisdom: They act with confidence, while doubting what they know. I have written about this here before, and perhaps the best example is in this long post about the wisdom of former Intel CEO Andy Grove. more


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