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How Blockbuster failed at failing

from TIME magazine

In retrospect, it seems obvious that the practice of driving to a store to rent a movie to watch at home was preordained to extinction. The surprise, and the business tragedy, is this: the company that delivers movies to 15 million doorsteps these days isn't Blockbuster — the retail chain that once dominated the industry — but an upstart, Netflix, that used little more than a website and knowledge of the postal service to topple a far more powerful and wealthy rival. more


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