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Shop till you learn something new at the market

from The Washington Post

"I'm looking for a new rice, and what the heck to do with it," a middle-aged customer announces on a Saturday morning at the shiny new Whole Foods Market in Rockville, Md. This is music to the ears of Michael Kiss. Strategically positioned in the bulk foods section, he is not merely a team member, as company employees are known. He is the in-store cooking coach, a pioneer in Whole Foods' effort to enhance food shopping with the one-on-one experience of, say, an Apple Genius Bar. Without having to make an appointment. more


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