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Rude, pushy salespeople top list of consumer gripes

from Advertising Age

They might put up with waiting in line in the store or listening to annoying hold music, but consumers will walk out of the store if confronted by a rude or pushy salesperson — or by no salesperson at all. According to a Consumer Reports National Research survey of 1,010 adults, 64 percent of those questioned admitted to actually leaving a store during the past year as a result of poor customer service, while 65 percent acknowledge being "tremendously annoyed" by a rude salesperson. more


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