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New VCS associate director of operations

I am pleased to announce James Leahy as the VCSCO associate director of operations. He will replace Mike Wallace who retired, officially, in March but has been on board overseeing the replacement process. Leahy will assume oversight responsibility for day-to-day field operations, region manager oversight, field staff development, coordinating national policy, financial budgets and representing senior leadership in various forums.

Leahy joined VCS in 2007 as chief merchandising officer. Prior to joining VCS, Leahy held the positions of merchandise manager and VP merchandise manager for Macy's Department Stores. Since joining the team, Leahy has played a significant role transforming our retail division by inserting sound business practices, new reporting mechanisms and exciting programs which resulted in significant retail sales increases and earnings. Our consistent improvements in customer service scores can also be attributed to Leahy's leadership and forward thinking approach to managing his operation. I'm confident he will bring the same level of attention, leadership and intensity to his new role.

Over the next few months, Leahy will be working with Wallace traveling the country learning more about the intricacies of our operations. I'm sure you he will visit your facilities soon. Please join me in congratulating Jim Leahy! more


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