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STC adds certificate course in August

from STC

STC has scheduled another presentation of the certificate course Writing Effective User Documentation. The course, presented by Sharon Burton, takes place every Thursday from 16 August through 20 September, from 10:30 AM-Noon EDT (GMT-4). Sharon will show you how to develop good user documentation that meets everyone's conflicting needs, how to make your boss happy and meet the information needs of your users, and how to do it while not going crazy. Learn what "good" user documentation is and how to create it, how to plan meeting deadlines and deliverables, and how to meet the cost requirements of your company. more


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