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Running man: Foot Locker chief leading rare retail turnaround

from Forbes

When Ken Hicks strides into the Foot Locker under his 34th Street office in Manhattan, N.Y., he’s easy to ­ignore. Nondescript in a gray Foley's suit and black Nike shoes, he's just another guy wandering the aisles, examining the marquee — a flag of red, white and blue basketballs hung over Olympic gear. Customers pay little attention, but employees are another story. Wandering up to referee-jersey-clad salesmen, a store trademark, the company's CEO greets them by name, asking, "You good?" They are, and they should be. more


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