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Best Buy's new CEO wants to learn from the front line

from Reuters via Chicago Tribune

Best Buy's new chief executive, Hubert Joly, will spend much of his first week on the job wearing a blue shirt and working the floor as a salesman at the chain's stores in Minnesota as the restructuring expert tackles criticism that he lacks retail experience. Just like any other new employee, Joly will be trained to serve customers, stock items, accept returns and go on calls with Geek Squad agents. more


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