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Convenience stores: The retail channel that could

from Convenience Store News

Back in 2007, as the economy began its unforgettable downward spiral, financial experts everywhere were quick to count convenience stores out — predicting the industry would be the retail channel to suffer the most. Boy, did the industry prove them wrong. According to Hank Armour, president and CEO of NACS, the Association for Convenience & Fuel Retailing, many financial pundits sounded the alarm for the convenience store channel because they said customer visits were "entirely discretionary." What followed were the four most profitable years for the industry, which came through the downturn as the best-performing retail channel, he told the attendees of the 2012 NACS Show. more

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