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Customer service standards to receive a facelift this fall

from Noodls

By November, over 1,000 employees in the Bavarian Military Community will begin a new customer service regimen that will regulate how different directorates approach and manage their customer relations. The push, which is one of U.S. Army Garrison Grafenwoehr Commander Col. James Saenz's priorities for the military community and an Installation Management Command tasker, will address the shifting realities of a leaner budget and institute a standard of customer service across the BMC. more

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