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Online avatars, cyber concierges walk workers through benefits

from Employee Benefit News

From increasing involvement and understanding of benefits during the open enrollment process to guiding a plan participant through a wellness program, interactive technology is becoming an ever more important and prominent part of the employee benefits communication package. Dennis McGuire, CEO of Colorado Springs, Colo.-based technology developer CodeBaby, addressed innovations that are allowing these fully customizable programs to effectively engage more employees than ever before. more

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