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New PRSM white paper promotes use of key performance indicators

from PRSM

The Professional Retail Store Maintenance Association (PRSM), the authority on retail and multi-site facilities management, this week issued a new report aimed at helping Retail Facilities Managers (FMs) plan, manage costs and improve functionality of their operations. "KPI Applications in Retail Facilities Management" is a new, 20-page report derived from research and interviews conducted with PRSM Association Members across a wide range of industry segments, from big- to small-box retailers. Designed as a resource for both FMs new to the concept of using KPIs, and those who have established measurement programs, the report provides an in-depth analysis of the value of measurement programs and step-by-step detail on how to establish or upgrade an existing program. more

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