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9 IT outsourcing trends to watch in 2013

from CIO

This year the IT services industry saw a mixed bag of merger and acquisition activity (and regret), a more globally dispersed marketplace, increased focus on business outcomes, and — of course — more cloud buildup (and disappointment) than you could shake a stick at. CIO.com asked outsourcing observers to take out their crystal balls and look to the year ahead. And if they're right, 2013 could be a year of real growth for the industry — not as it relates to deal size or profit margins, but maturation on the part of both customers and providers. more


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