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How disruptive technologies in hospitality will shape 2013 and beyond

from Travolution

Over the recent few years, consumer behavior has changed dramatically. Easily available information coupled with the continued economic turmoil has made today's consumers extremely discerning in their choices around travel. Hoteliers in turn, with access to the same data, have to fight harder to win customers' loyalty. Just relying on standard approaches to marketing or relying on online travel agencies to fill up the rooms is no longer enough. more

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