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5 laws every crisis manager needs to know

from Business 2 Community

While you hope you'll never be called on to implement the crisis management plan you created, the reality is you probably will. And when crisis hits, it's not the time to discover that something critical was left out of the plan, not considered, or thought to be someone else's responsibility. Crisis management involves a multitude of disciplines. In trying to control the public perception during an organizational crisis, having a little bit of legal knowledge can be the difference between fueling the fire or beginning the first steps to extinguishing it. While there are many different laws, knowing a little about the following five laws will allow you to approach most situations with a more tailored plan. more

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