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Publix, Office Depot, Nordstrom lead in satisfying customers

from The Atlanta Journal Constitution

When it comes to giving customers what they want, Publix leads among supermarkets, Office Depot among specialty retailers and Nordstrom among department and discount stores, according to the quarterly American Customer Satisfaction Index. The report gauges customer satisfaction with 44 companies in the following industries: supermarkets; department and discount stores; specialty retail stores; health and personal care (drug) stores; gasoline service stations; and Internet retail, brokerage and travel. more


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