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Survey finds patient satisfaction improved by pharmacist-directed anticoagulation service

from Medical News Today

As hospitals look for ways to improve patient satisfaction and boost their Medicare reimbursement, a Henry Ford Hospital study found that an inpatient pharmacist-directed anticoagulation service might be an unexpected opportunity. In a survey of 689 patients who received inpatient anticoagulant therapy, patient satisfaction increased significantly using the PDAS compared to patients' reviews of their care in a previous pharmacy model. more


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