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New technology helps Kroger speed up checkout times

from USA Today

Kroger is touting a new number it says is winning shoppers and adding to the grocer's bottom line: a wait of just 26 seconds to start in the checkout lane, down from 4 minutes a few years ago. Getting shoppers through checkout as quickly as possible is key to building customer loyalty — cited by Kroger as one reason earnings were up 9.6 percent in the three months ending May 25, compared with the same time a year ago. more


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