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10-year Driver Examination Services contract is awarded to Plenary Serco DES

from OMCA

Over the past two years, MTO undertook a procurement process to select a service provider to deliver the Ministry's Driver Examination Services, following the expiry of the current contract with Serco DES on August 31, 2013. The government recently announced that Plenary Serco DES has been confirmed as the service provider to deliver Driver Examination Services for the next 10 years, commencing September 1, 2013. Plenary Serco DES is a consortium of Plenary Group Canada and Serco DES.

In addition to providing Driver Examination Services, Plenary Serco DES will also be responsible for making capital improvements, such as providing new IT systems aimed at improving customer service.

Over the contract term, Plenary Serco DES will pay the Province approximately $207 million to operate and manage the DriveTest Centres across Ontario.

Infrastructure Ontario will post a copy of the agreement online at in the coming months. Further details about this procurement can be found at more

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