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EAPs play role in how firms adapt to younger management, older workers

from CGMA Magazine

According to a recent survey, the leading challenges for managing across generations were different work expectations (77 percent) and a lack of comfort with younger employees managing older ones (72 percent). Among the tips offered by Towers Watson, a global professional services company, is support that goes beyond workplace management, such as employee assistance programs, and takes differing needs of different age groups into account, including the needs of those 65 and older. more

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