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The roles of designers and clients: How to avoid clashing over projects

from The Next Web

There has been a lot of talk about empathy with the end user in UX design over the last few years. The importance of understanding what type of product you are building and for whom you are doing it, what needs and knowledge the intended user group has. While this is important, and really hard to get to, there is another type of empathy, that is almost as important during the development of a product and that is the communication and understanding that should exist between co-workers, and between consultants and clients. more

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