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No-shows: The bane of a therapist's existence

from By Heidi Dawson

From Nov. 27 : Anyone who works with members of the public on an individual appointment basis will understand what is meant by the title of this article. Unfortunately, this is no exaggeration and something that happens on a regular basis to therapists worldwide, myself included. I regularly have conversations with reliable clients, therapists and friends about the best way to tackle this problem. There are differing thoughts and opinions regarding the best way to reduce the impact this has on your business, so I thought I would explain some of the options and downfalls when it comes to addressing late cancellations and no-shows. more


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