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Vendor support services

The Exchange is implementing VendorNet Dropship Manager to automate dropship order processing and communication with its dropship vendors. VendorNet Dropship Manager is simple, easy-to-use software that manages the flow of information between retailers like the Exchange and vendors like you that fulfill dropship orders directly to end customers. VendorNet Dropship Manager is accessed via the Internet (no software to install). It delivers your orders to you via a VendorNet-enabled the Exchange Web portal allowing you to print your orders locally and communicate order information including shipping information and invoicing, back to the Exchange.

Working with VendorNet is fast and easy. The only thing you need is a PC, an Internet connection and a printer.

The Exchange and VendorNet's goal is to provide you with an intuitive tool that helps you streamline your dropship processes, ship orders faster and invoice quicker. Whether you have sophisticated business systems or just simple business processes, VendorNet will work closely with you to ensure a smooth transition that will ultimately make it easier to do business with the Exchange.

Getting started with VendorNet Dropship Manager
  1. VendorNet Support Service Fee
    • A VendorNet representative will contact you shortly to get you connected. The VendorNet service is $55 per month plus the following $.31 per order transaction fee*
    • The fees cover direct support with VendorNet and include system communications for all transactions related to a single order (inventory, order documents, shipments, invoicing) with the Exchange.
  2. VendorNet Set-up Options
    • A VendorNet implementation manager will contact you to discuss the following set-up options
    • Browser-Based – One-time setup fee of $500. Allows you to login to the web portal and manually process orders.
    • System-to-System – One-time setup fee of $1500. Allows you to exchange files in standardized EDI, including traditional EDI 856 and EDI 810 files, or other file formats such as, CSV, fixed width, flat files and many more.
  3. "Go Live" with VendorNet
    • The Exchange will determine your "Go Live" date for processing orders via VendorNet Dropship Manager. Set-up and training will occur a few weeks before your "Go Live" date.
  4. Ongoing Support & Training
    • You will have direct access to the VendorNet Account Management Team and receive ongoing support for questions, training and basic setup changes.
    • Refresher training is also available for new or existing employees to ensure you are using VendorNet effectively and receiving the maximum benefit.
*Fees may adjust downward over the contract year based on the total Exchange dropship vendor network order volume. Fees reset annually.

Click here for more info on VendorNet Dropship Manager.

Click here for the Vendor Setup Request Form. more


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7701 Las Colinas Blvd., Ste. 800, Irving, TX 75063