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Introducing: The user experience tour guide

from Business 2 Community

The User Experience (UX) Tour Guide has a lot of responsibility; it's not uncommon for her to be entirely accountable for the user's first interaction with your business. What's worse, if she doesn't provide what they're looking for, your business as a whole could suffer. If you haven't already figured it out, this shining example of an employee is your website. more


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