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Hilton hotels launch mobile check-in services

from Canoe.ca

One of the largest hotel chains in the world, Hilton Worldwide, has announced a major digitization of its client services that will allow guests to check in and choose their exact room on their portable devices, not unlike the modern airport check-in process — a move that could further reduce the importance of the front desk. The new strategy is designed to give guests more control over their stay, says the chain. more


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