From Name:
From Email:
To Name:
To Email:

Optional Message:


Focus on the e-commerce user experience

from Multichannel Merchant

Back before the Web, retailers could craft an in-person sales experience, one that merchandised the store with the newest products and biggest sales. With a shiny showroom, friendly and knowledgeable sales staff and a rapid checkout, most retailers could build a steady reputation and keep customers returning. But with the advent of the Internet, new technologies spawned additional options for shoppers, and subsequently a new set of demands. In essence, a positive user experience in the era of tablets and smartphones requires the same core components that have always factored into the formula for customer satisfaction. more


Powered by MultiBriefs
7701 Las Colinas Blvd., Ste. 800, Irving, TX 75063