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The part of ECM everyone always forgets

from Fierce Content Management

Sometimes getting your data into a content management system is like loading a moving van. You manage to shoehorn everything in just right but then have no idea how to retrieve anything when you're ready to take it out. A white paper just released by Crawford Technologies reveals that the black hole of content retrieval is not an entirely uncommon situation for businesses. The paper asserts that historically enterprise content management is primarily concerned with data capture, and retrieval is almost an afterthought. more

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