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Long wait for ambulance prompts investigation

from CTV News

An internal investigation is underway at Middlesex-London EMS headquarters after an ambulance took 23 minutes to respond to a 911 call in Middlesex County. Details of the call are being kept confidential, but officials say the patient did survive. The union representing paramedics blames the "call back" system used in four Middlesex County communities. The system has paramedics take home a pager in the evening. When paged, they have eight minutes to drive to their station to pick up an ambulance before heading to the emergency. more

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