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12. Waterloo woman's Greyhound bus ordeal spurs accessibility changes

from CBC News

From Feb. 14, 2014: A routine bus trip in and out of Toronto turned sour for a Waterloo woman in a wheelchair, and her experience is prompting Greyhound to improve accessibility on its buses and offer annual driver training. Chantal Huinink, a student at Wilfrid Laurier University, had gone to Toronto to see a show with a friend. more

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