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Chipping away at HVAC energy costs

from The Air Conditioning, Heating and Refrigeration NEWS

Today's consumer is smarter and has higher expectations than ever before, according to Paul Bigham, owner of Bigham's One Hour Heating & Air in Santa Rosa, California. "In the last five years, the consumer has changed a lot," he said. "They’re much more educated these days and more demanding than ever." While Bigham is certainly focused on customer service to meet these demands, he's also aware that smart consumers are looking for smart products. more

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