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Millennial Hotel Guests Are Causing a Paradigm Shift in 21st-Century Guest Services

from Hotel Business Review

A millennial business traveler perceives travel as an opportunity to conduct business and also explore the environs during these trips. This generation values speed and convenience on their excursions. They prefer to book hotel rooms at companies that uphold a concern for the environment and institute companywide sustainable business processes and practices. They seek instant gratification, search for services and ambient conditions they deem "cool," and any unique non-cookie-cutter experiences they can share with their virtual communities. more

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7701 Las Colinas Blvd., Ste. 800, Irving, TX 75063