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Study: Hospital Facebook ratings higher when readmission rates are low

from PT in Motion

In what may be a prime example of absence making the heart grow fonder, recently published research claims that the lower a hospital's readmission rate, the better-liked it is — at least on Facebook. The study, published in the March 7 edition of the Journal of General Internal Medicine, links Facebook user-supplied ratings to a commonly accepted objective measure associated with hospital quality — the facility's rate of readmissions of patients within 30 days of discharge. more

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