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Excellent patient hospitality will help your dental practice shine

from DentistryiQ

From the moment the patient calls your office to the moment the patient walks out, customer service skills are crucial to ensure each person feels warm, welcome, and at home. If for any reason someone feels the slightest bit uncomfortable, they may never return. This is why dental professionals need to keep in mind that all new patients and existing patients are treated with the utmost professional hospitality, but we also need to keep in mind that not all staff members are created equal. more


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