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Handling the Questions You Hate to Hear


A meeting with a client or prospect is rarely a time for impromptu brilliance. You’re not likely to come up with a knock-their-socks-off response to a question out of nowhere. Approach meetings hoping for the best, but preparing for the worst. Expect the unexpected, and craft, ahead of time, good answers to lousy questions. Don’t let tough questions tie you up, bring you down, and stress you out. Create a list of your killer questions — and a cheat sheet of answers to them. more

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