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Part 1: Keeping the human touch in admissions — at scale

from eCampus News

"It was the best of times, it was the worst of times..." Dickens may have been writing about the French Revolution, but he could just as easily have been describing life in the admissions offices of the nation's colleges and universities. Stratospheric tuition rates, changing student demographics, the universal application and a challenging employment picture have dramatically changed the expectations — and behavior — of prospective students. more

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