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Confidence and trust: Necessary ingredients in effective leadership

from By Betty Boyd

Confidence can be an elusive factor for leaders — having either too much or too little confidence is not good. The true test of leadership is finding the right balance. Along with confidence comes the trust factor. Trust and confidence go hand in hand in the leadership mix. The 2014 Global Workforce Study interviewed more than 32,000 participants and was "designed to capture both employee and employer perspectives on the emerging trends and issues shaping the global workplace." more


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