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11. Making the strong stronger: An investigation into how the Toronto Paramedic Services address staff operational stress injuries

from Office of the Ombudsman, City of Toronto

From Nov. 19, 2015: The Ombudsman initiated this investigation this summer, after receiving complaints from employees of the Toronto Paramedic Services. The complainants were disappointed with how they were dealt with when they experienced persistent psychological injuries arising from their work as paramedics and emergency medical dispatchers. Such injuries, known as Operational Stress Injuries included anxiety, depression, alcohol and drug dependency and post-traumatic stress disorder. more


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