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6. Air Canada plans changes to improve service for groups

from OMCA

From July 17: OMCA's Tour Operator Council Chair Mario Poulin and a delegation of tour operators recently met with Air Canada to discuss ways in which Air Canada and tour operators can work together to improve service for tour operators and their staff. A number of key concerns were discussed, including seat assignment, pre-payment of baggage fees, and check in procedures at Pearson. more

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