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Future travel: The disruption and innovation

from Travel-Intel Newsletter

Start-ups and tech giants have some big edges over today's travel suppliers in their unceasing efforts to develop comprehensive, personalized solutions to customer pain points during the travel journey. A new report by Boston Consulting Group shows how innovation is restructuring the travel industry, and new solutions belong to those companies that collect data, manage it effectively, and break down data silos to develop the most comprehensive — and personalized — picture possible of the travel customer. more


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