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Barcodes, QR codes or RFID tags? How companies select products

from By Dr. William Oliver Hedgepeth

What happens with product information when a customer returns a product to the retail store or sends it into the reverse logistics supply chain of the online or face-to-face retail seller? At Amazon, for instance, if I order a coffee maker and really do not like it, what do I do? Amazon wants me to return it to them pronto. They will ship out a new coffee maker right away, no questions asked. But how did the company select which product to send? more


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