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Mediocrity kills: How to hire — and keep — only the best workers

from By Mel Kleiman

The obstacle that all too often keeps any organization from being its best is the willingness to tolerate mediocre performers. Let's face it, dishonest, unreliable troublemakers are seldom the reason businesses fail to excel — those folks get fired quickly. What really keeps success an arm's length away are the mediocre players. Of course, the optimal way to avoid hiring a so-so person in the first place is to always make perfect hiring decisions and provide excellent training. more

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