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As out-of-pocket costs rise, patients seek value and convenience

from By Christina Thielst

Consumers are assuming more and more responsibility for their healthcare costs — higher deductibles and growing out-of-pocket costs. As a result, they are starting to ask about the value and convenience they receive in return. This includes educating themselves on pricing, lower-cost strategies and convenient options. A recent consumer survey is shedding a bit of light on patient expectations and what healthcare providers can expect from them as they shop for medical care. more


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