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Upskilling staff through disruptive times

from Network World

These days, more than ever before, the terms "game changer" and "disruptive" are thrown around with abandon. Everyone is fighting to be known as the Uber of X. But whenever a game changes, the need to learn new rules arises. And when something is disruptive, the routines we’ve picked up over the years are thrown off kilter. The need to teach a new way of doing things becomes vital. It's one thing to go through the implementation of a new system, infrastructure or standard. It’s another thing entirely to get everyone used to a whole new system. It is a case of "adapt or die." more

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