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Bad customer service mistakes that will destroy your business

from Small Business Trends

Your company could be riding on innovative ideas with the likes of Steve Jobs, but none of it will ever matter if your brand’s customer services skills are lacking. Today’s businesses need every possible leg up over their competition, and customer service is proving to be a booming key factor. Unfortunately, most business owners today have little to no strategy when it comes to their customer support system, and unknowingly they end up shepherding new customers right into the arms of their competitors. more


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