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Apple to allow developers to respond directly to reviews on App Store

from Develop

Apple has updated the iOS and macOS digital storefronts to allow App Store developers the ability to replay directly to user reviews. The new system will allow developers to post a public response right below a review. It's a first for the App Store, which hasn't previously allowed developers to reach out to customers who are experiencing problems or expressing criticisms, meaning several negative reviews went unanswered by developers. more

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