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JAPhA study: Calling physician's office better than faxing for clarifying prescriptions

from APhA

Pharmacists who need clarification on prescriptions should pick up the phone and call the physician’s office instead of sending a fax, according to a study published in the April-May 2017 issue of the Journal of the American Pharmacists Association. However, how fast the issue is resolved depends on what the issue is, with requests for prior authorization taking the most time to square away. more

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