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Mobile healthcare communications shift toward messaging

from HealthLeaders Media

Websites, patient portals, and lower-tech communications such as interactive voice response outreach still dominate the healthcare industry. The industry has been slow to wake up to the societywide tectonic shift to mobile messaging as a preferred communication mode, both from provider to provider and from provider to patient. HIPAA-compliant options are helping healthcare systems relay important information using familiar platforms and devices. more

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