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Veterans On Line Shopping Registration

If a Veteran is not in DEERS or simply unsure, he or she may request to be added by:
  • Calling VA's toll free telephone number at 1-800-827-1000 and selecting option 7 for assistance
  • Visiting a VA regional office or Tri-Care Service Center, or
  • Logging into the Internet at https://iris.custhelp.com/app/ask and following the steps below:
    • State that you need to be added to DEERS in the "Question" data field,
    • Under "Please Select a Topic" select "Add Veteran to DEERS/Upgrade" from the drop down list,
    • Then select the subtopic, "Can't register (Not in DEERS msg.)." and
    • Then select "Question" for the type of inquiry.
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