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Is empathy training the next evolution of corporate professional development?

from HR DIVE

It goes without saying that you can't successfully operate without empathetic leaders. A study conducted by Businessolver indicated that 98 percent of HR professionals and 92 percent of employees believe employers that are empathetic actually improve retention rates. Yet less than half of employees polled would describe their employers as empathetic, and a lack of emotional connection has been at the center of several employment law cases in the past year. HR's own identity struggle between corporate entity and employee advocate often discourages victims from seeking the department's help. more

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